The second-hand marketplace Users Express Anger About Size Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with other platforms.
The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Modifications
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, Vinted reversed a change concerning shipment methods after backlash from users.
